Policies and terms

Last updated: 1 November 2026

1. Accounts and access

Use accurate account information and keep your password private. You are responsible for activity performed through your account. We may restrict access while investigating account abuse, security incidents, or suspected payment reversals.

2. Deposits and withdrawals

M-Pesa deposits are credited only after the payment provider reports a successful transaction and the reference, amount, currency, and phone match the request. USDT deposits on BNB Smart Chain require a transaction hash and independent review. Sending a different asset or using a different network may result in loss of funds.

Withdrawals are limited to the withdrawable Real wallet balance. A request places those funds on hold. An administrator reviews the request and sends supported payouts through LabbotsPay. Provider processing times and fees may vary. Do not submit duplicate requests while a payment is pending.

3. Trading and risk

Contracts are based on MEGAWAVE synthetic ticks, not exchange or broker prices. The platform records the entry tick, target tick, stake, payout, and result on the server. Open contracts settle at their target tick. An Auto run can continue placing trades until paused or one of its limits is reached; an already open contract still settles. A stop-loss limit may be exceeded by the final stake.

Demo balances are virtual and cannot be withdrawn. The Real wallet is used for deposits, withdrawals, and eligible trading. A bonus or referral credit, when enabled, sits in a separate trading-credit wallet. It can fund trades but cannot be withdrawn or transferred as cash. Returns attributable to trading credit remain trading credit. The welcome bonus is 25% of the first verified deposit when enabled; referral credit is 2% of verified deposits by eligible users registered through a referral link when enabled. Admin settings can turn future awards off.

4. Privacy and security

We use account details to provide access, payment processing, fraud review, and support. Payment requests send necessary details such as phone number, amount, and reference to LabbotsPay. Password reset emails are sent through the configured mail provider. We store ledger, trade, and payment records to support account history and reconciliation. Do not share passwords or reset links.

5. Changes and support

Material changes to these terms should be published with a new update date. If you have a payment or account dispute, contact platform support with the transaction reference. Keep copies of provider receipts and transaction hashes.